How do people use a software product? Some development groups model use through use cases. Typically use cases are expressed in terms of the user performing a set of step-by-step behaviours: 1, then 2, then 3, then 4, then 5. In those groups, testers may create test cases that map directly onto the use cases. Sometimes, that gets called a scenario, and the testing of it is called a scenario … Read more
Every now and then, in some forum or another, someone says something like “75% of the testing done on an Agile project is done by automation”. Whatever else might be wrong with that statement, it’s a very strange way to describe a complex, cognitive process of learning about a product through experimentation, and seeking to find problems that threaten the value of the product, the project, or the business. Perhaps … Read more
Whether you’re working in an Agile environment or not, one of the tester’s most important tasks is to ask and advocate for things that make a product more testable. Where to start? Think about visibility—in its simplest form, log files—and controllability in the form of scriptable application programming interfaces (APIs). Logs aren’t just for troubleshooting. Comprehensive log files can help to identify the data that was processed and the functions … Read more
Regression testing is focused on the risk that something that used to work in some way no longer works that way. A lot of organizations (Agile ones in particular) seem fascinated by regression testing (or checking) above all other testing activities. It’s a good idea to check for the risk of regression, but it’s also a good idea to test for it. Moreover, it’s a good idea to make sure … Read more
Once upon time, in a high-tech business park far, far away, there were four companies, each working on a development project. In Project Blue, the testers created a suite of 250 test cases, based on 50 use cases, before development started. These cases remained static throughout the project. Each week saw incremental improvement in the product, although things got a little stuck towards the end. Project Blue kept a table … Read more
In Rapid Software Testing, James Bach, our colleagues, and I advocate an approach that puts the skill set and the mindset of the individual tester—rather than some document or tool or test case or process modelY—at the centre of testing. We advocate an exploratory approach to testing so that we find not only the problems that people have anticipated, but also the problems they didn’t anticipate. We challenge the value … Read more
Want to add ooomph to your reports of usability problems in your product? Consider that usability problems also tend to be testability problems, and vice versa. The design of the product may make it frustrating, inconsistent, slow, or difficult to learn. Poor affordances may conceal useful features and shortcuts. Missing help files could fail to address confusion; self-contradictory or misleading help files could add to it. All of these things … Read more
The longer I stay in the testing business and reflect on the matter, the more I believe the concept of “defects” to be unclear and unhelpful. A program may have a coding error that is clearly inconsistent with the program’s specification, whereupon I might claim that I’ve found a defect. The other day, an automatic product update failed in the middle of the process, rendering the product unusable. Apparently a … Read more
“Help Wanted. Established scientific research lab seeks Intermediate Level Manual Scientist. Role is intended to complement our team of Automated and Semi-Automated Scientists. The successful candidate will perform research and scientific experiments without any use of tools (including computer hardware or software). Requires good communication skills and knowledge of the Hypothesis Development Life Cycle. Bachelor’s degree or five years of experience in manual science preferred.” Sounds ridiculous, doesn’t it? It … Read more
“It works” is one of Jerry Weinberg‘s nominees for the most ambiguous sentence in the English language. To me, when people say “it works”, they really mean Some aspect of some feature or some function appeared to meet some requirement to some degree based on some theory and based on some observation that some agent made under some conditions once or maybe more. One of the most important tasks for … Read more