I Represent the User! And We All Do
As a tester, I try to represent the interests of users. Saying the user, in the singular, feels like a trap to me. There are usually lots of users, and they tend to have diverse and sometimes competing interests. I’d like to represent and highlight the interests of users that might have been forgotten or overlooked. There’s another trap, though. As Cem Kaner has pointed out, it’s worth remembering that … Read more