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All Oracles Are Heuristic

In which the conversation about heuristics and oracles continues… “So what’s the difference,” I asked my tester friend Tony, “between an oracle and a heuristic?” “Hmm. Well, I’ve read the Rapid Testing stuff, and you and James keep saying an oracle is a principle or mechanism by which we recognize a problem.“ “Yes,” I said. “That’s what we call an oracle. What’s the difference between that and a heuristic?” “An … Read more

Delivering the News (Test Reporting Part 3)

In the last post in this series, I noted some potentially useful structual similarities between bug reports (whether oral or written) and newspaper reports. This time, I’ll delve into that a little more. To our clients, investigative problem reports are usually the most important part of the product story. The most respected newspapers don’t earn their reputations by reprinting press releases; they earn their reputations through investigative journalism. As testers … Read more

Braiding The Stories (Test Reporting Part 2)

We were in the middle of a testing exercise at the Amplifying Your Effectiveness conference in 2005. I was assisting James Bach in a workshop that he was leading on testing. He presented the group with a mysterious application written by James Lyndsay—an early version of one of the Black Box Test Machines. “How many test cases would you need to test this application?” he asked. Just then Jerry Weinberg … Read more

Why Pass vs. Fail Rates Are Unethical (Test Reporting Part 1)

Calculating a ratio of passing tests to failing tests is a relatively easy task. If it is used as a means of estimating the state of a development project, though, the ratio is invalid, irrelevant, and misleading. At best, if everyone ignores it entirely, it’s simply playing with numbers. Otherwise, producing a pass/fail ratio is irresponsible, unethical, and unprofessional. A passing test is no guarantee that the product is working … Read more

Scripts or No Scripts, Managers Might Have to Manage

A fellow named Oren Reshef writes in response to my post on Worthwhile Documentation. Let me be the devil’s advocate for a post. Not having fully detailed test steps may lead to insufficient data in bug reports. Yup, that could be a risk (although having fully detailed steps in a test script might also lead to insufficient data in bug reports; and insufficient to whom, exactly?). So what do you … Read more

What Exploratory Testing Is Not (Part 5): Undocumented Testing

This week I had the great misfortune of reading yet another article which makes the false and ridiculous claim that exploratory testing is “undocumented”. After years and years of plenty of people talking about and writing about and practicing excellent documentation as part of an exploratory testing approach, it’s depressing to see that there are still people shovelling fresh manure onto a pile that should have been carted off years … Read more

xMMwhy

Several years ago, I worked for a few weeks as a tester on a big retail project. The project was spectacularly mismanaged, already a year behind schedule by the time I arrived. Just before I left, the oft-revised target date slipped by another three months. Three months later, the project was deployed, then pulled out of production for another six months to be fixed. Project managers and a CIO, among … Read more

Should Testers Play Planning Poker?

My colleague and friend Eric Jacobson, who recently (as I write) did a bang-up job on his first conference presentation at STAR West 2011, asks a question in response to this blog post from 2006. (I like it when people reflect on an issue for a few years.) Eric asks: You are suggesting it may not make sense for testers to give time-based estimates to their teams, but what about … Read more

Testing: Difficult or Time-Consuming?

In my recent blog post, Testing Problems Are Test Results, I noted a question that we might ask about people’s perceptions of testing itself: Does someone perceive testing to be difficult or time-consuming? Who? What’s the basis for that perception? What assumptions underlie it? The answer to that question may provide important clues to the way people think about testing, which in turn influences the cost and value of testing. … Read more

Testing Problems Are Test Results

I often do an exercise in the Rapid Software Testing class in which I ask people to catalog things that, for them, make testing harder or slower. Their lists fit a pattern I hear over and over from testers (you can see an example of the pattern in this recent question on Stack Exchange). Typical points include: I’m a tester working alone with several programmers (or one of a handful … Read more